Terms and Conditions

Customer Information

Privacy Policy

We do not store or have any exposure to any financial information during the order payment process. This information is handled safely and securely by PayPal

We do not accept credit or debit card payments over the telephone using a Virtual payment terminal where sensitive financial data would be exposed to us

Delivery address and Email information is held by us for the sole purpose of communicating your order status and dispatching your order to you. We will never under any circumstances submit this information to any other party for any reason whatsoever. We will never send Email correspondence which advertise other products
in an attempt to engage you in a further purchase. We do not condone SPAM Emails

Returns / Exchange of Goods

If you are not satisfied with your purchase or you wish to exchange an Item for an alternative size.
Please return to the following address

RETURNS
CLOTHES TO POSE
UNIT 1A, DESLEY HEATH FARM
COGSHALL LANE
LITTLE LEIGH
NORTHWICH
CHESHIRE
CW9 6BN
UNITED KINGDOM

Please print and fill out our returns slip CLICK HERE

If you do not have a printer a hand written note will suffice.
Your note should contain your original order number found on your original invoice and the type of return. Either exchange or refund. If an exchange is required please state your alternative size.
If a refund is required please state how you would like to be refunded
Refund options are Credit / Debit Card or PayPal Refund depending on which method you chose to pay for your order.

Returns Policy

Terms and Conditions

Conditions of Sale

Our contract with you

After you have placed your order we will send you an order acknowledgement by email.
Our acceptance of your order and completion of our contract with you does not take place until the goods are dispatched to you. We will not be held wholly or partly responsible for any circumstances beyond our reasonable control, which cause the delay or failure to deliver the goods or services, or to comply with any other obligation.
We charge £2.50 for the packing and delivery of goods. (UK Standard Option) This charge remains the same whatever the size of your order. When goods are in our warehouse and are in stock we deliver within 3-5 working days of approving your order. If delivery is likely to be longer, we will give you a likely delivery date. We reserve the right to accept in part or in full, or decline, any order or request for credit.

Your use of the products

All our products are for domestic use only. If you intend to use them for business, then you must check that they are suitable. You may also invalidate any warranty if the products are used for business purposes.

Using the product for domestic purposes

We will be responsible for any loss that you suffer as a result of a product's failure, provided the reason for its failure was reasonably foreseeable by both you and us when the contract was completed.

Using the product for business purposes

We will not be responsible for any economic loss including, but not limited to, loss of profit, revenue, contracts, savings, loss of data, goodwill or reputation. Our maximum liability will be limited to the replacement value of the product.

Whether products have been used for domestic or business purposes, Clothes to Pose does not, by law, limit or exclude its liability for death or personal injury caused by negligence, breach of duty, gross negligence or willful misconduct. This clause does not affect your statutory rights as a consumer.